Patient Access Representative I

Medical University of South Carolina • Charleston, SC

30d

About The Position

The Patient Access Services Representative reports to the Patient Access Services Supervisor. Under general supervision, the Patient Access Services Representative provides high level customer service while facilitating accurate and timely completion of registration verifying and preparing all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services. This position reviews and verifies all payment methods available (insurance, self-pay, agency) and patient insurance information. This role works with patients to set up payment arrangements and to arrange/apply for assistance programs. The Patient Access Services Representative assists in collecting co-payments and deductibles, and solves basic billing inquiries.

Requirements

• High school diploma or equivalent (GED)
• 1 year of customer service experience

Nice To Haves

• Ability to interpret and apply financial procedures and regulations preferred
• Previous experience with hospital information systems or word processing preferred

Responsibilities

• Provides high level customer service
• Facilitates accurate and timely completion of registration
• Verifies and prepares all patient accounts for inpatient and outpatient billing to maximize payment for Hospital and Clinic services
• Reviews and verifies all payment methods available (insurance, self-pay, agency) and patient insurance information
• Works with patients to set up payment arrangements and to arrange/apply for assistance programs
• Assists in collecting co-payments and deductibles
• Solves basic billing inquiries

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED