Patient Access Representative I - Cashie Medical Center - PRN

Vidant Health • Windsor, NC

41d

About The Position

Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergency, ambulatory, and inpatients) and collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient. Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health. About ECU Health Bertie Hospital ECU Health Bertie Hospital is a state-of-the-art, 6-bed critical access hospital in Windsor. It is closely affiliated with ECU Health Medical Center and the telemedicine resources of The Brody School of Medicine at East Carolina University. The hospital offers high quality surgical, emergency and diagnostic services, as well as specialty and primary care clinics. General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position. Offers of employment are subject to successful completion of all pre-employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification. We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Requirements

• High School or Equivalent (GED) or higher is required
• 2 years Customer Service is required
• Excellent communication (both written and oral), detail orientation, organization, and multitasking skills required
• Basic computer skills

Nice To Haves

• Associate Degree
• Bachelors Degree
• 1 to 2 years of Registration and/or Billing experience within a healthcare setting is preferred.

Responsibilities

• Performs outpatient scheduling
• Registration for all patients (emergency, ambulatory, and inpatients)
• Collects proper data, documents, and signatures to ensure hospital bills will be paid by third party payer or the patient
• Serves as first point of contact for physician offices and other customers regarding scheduling procedures at ECU Health
• Assist on as needed basis to cover PAS roles.

What This Job Offers

• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees