Patient Access Representative I (0.5 Midnights)
About The Position
The Patient Access Rep I performs tasks related to preregistration, registration, patient financial counseling, and collections of patient liabilities of co-payments. This position works with medical staff, revenue cycle departments, nursing departments, and ancillary departments to coordinate Patient Access functions, and ensure smooth delivery of services. The Patient Access Rep I collects demographic and financial information necessary for the generation of medical records of all services performed at Franciscan Alliance. This position distributes information to patients or their representative, and other information required by federal and state guidelines, and ensures that patient information meets all quality and regulatory standards, specifically HIPAA guidelines. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances.
Requirements
- High School Diploma/GED
- Professional/Vocational/Trade Training
Nice To Haves
- Associate's Degree
Responsibilities
- Interviews patient and family in order to obtain registration information, and enters correct data including patient name, gender, and date of birth without duplication of an existing medical record at the time of registration and pre-registration.
- Enter insurance policy number, group number, address, and telephone numbers and patient billing data and clinical data.
- Verbally interview patient and/or family in order to obtain registration information.
- Identifies patient liabilities, obtains patients on pre-service payments, counsel’s patients on payer financial waivers, and processes co-payments collections.
- Identify co-payment procedures and fiscal procedures related to registration procedures.
- Complete computer and telephone pre-registrations to maintain patient flow.
Benefits
- Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
