Patient Access Representative I

Medical University of South Carolina • Mount Pleasant, SC

2d • Onsite

About The Position

Under the supervision of the Manager, facilitates accurate and timely completion of registration and all paperwork necessary for patient care. Receives all visitors and patients, answers the main telephone line, assisting callers or transferring the calls to the appropriate individual. Schedules all visits for the Mount Pleasant Pediatric After Hours Care & Specialty Clinics. Works closely with physicians, nurses and therapists to provide optimal ambulatory healthcare. Applies guest relations policy to all visitors, patients, physicians and co-workers.

Requirements

• Bachelor’s degree from an accredited college/university; or a high school diploma or equivalent (GED) and two years of work experience in a Medical Office, Call Center, and/or customer service business environment and a minimum of 6 months satisfactory work experience in MUHA Patient Access, or at least 6 months of medical related work experience is required.

Responsibilities

• Provide administrative coverage at the front desk of the Mount Pleasant AHC Clinic including monitoring the clinic appointment line to include scheduling appointments for clients from outside medical, hospital, correction systems.
• Answer multiline telephones.
• Take payments from clients for clinical services.
• Complete client registration ,and documentation.
• Schedule interpreters for clients.
• Retrieve billing charges.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level