Patient Access Representative Hospital

UW Health • Madison, WI

3h

About The Position

We are seeking a Patient Access Representative - Hospital to:

Enter and verify demographic and insurance information, identify and collect
patient financial obligations, and registers or admits the patient.
Promote a positive patient and family experience, exhibit empathy, engage in
compassionate collections, and demonstrate strong communication skills.

At UW Health, you will have:

An excellent benefits package, including health and dental insurance, paid
time off, retirement plans, two-week paid parental leave and adoption
assistance. 
Options for a variety of schedules and shifts that offer flexibility and
allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department
that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth
by helping pay for coursework associated with career advancement.

Requirements

• High School Diploma or equivalent Required
• 1 year of experience in a customer service-related field Required
• 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

Nice To Haves

• Associate's Degree degree in Business, Finance. Health Information Management or related field Preferred

Responsibilities

• Enter and verify demographic and insurance information
• Identify and collect patient financial obligations
• Register or admit patients
• Promote a positive patient and family experience
• Exhibit empathy
• Engage in compassionate collections
• Demonstrate strong communication skills

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees