Patient Access Representative Hospital
About The Position
Bring your customer service expertise to the #1 hospital in Wisconsin! We are seeking a Patient Access Representative - Hospital to: Enter and verify demographic and insurance information, identify and collect patient financial obligations, and registers or admits the patient. Promote a positive patient and family experience, exhibit empathy, engage in compassionate collections, and demonstrate strong communication skills. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Requirements
- High School Diploma or equivalent Required
- 1 year of experience in a customer service-related field Required
Nice To Haves
- Associate's Degree degree in Business, Finance. Health Information Management or related field Preferred
- 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred
Responsibilities
- Enter and verify demographic and insurance information
- Identify and collect patient financial obligations
- Registers or admits the patient
- Promote a positive patient and family experience
- Exhibit empathy
- Engage in compassionate collections
- Demonstrate strong communication skills
Benefits
- health and dental insurance
- paid time off
- retirement plans
- two-week paid parental leave
- adoption assistance
- Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
- Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
- Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
