About The Position

GENERAL SUMMARY OF DUTIES: To represent Center for Orthopaedics in a courteous, efficient and friendly manner by receiving patients all patients to the Center for Orthopaedics office.

Responsibilities

  • Greets and checks in patients in a courteous and friendly manner.
  • Obtains updated insurance cards and identification cards as needed upon arrival.
  • Ensures that insurance verification specialist has verified each patient's insurance and that the insurance is active.
  • Directs patient to the vitals station when vital signs are necessary.
  • Ensures that the patient updates his/her registration according to CFO guidelines.
  • Advises and directs patients, including walk-ins, appearing at the front desk about registration procedures
  • While Checking patients in, monitors charts for credit status of delinquent Accounts or surgery deposits required and directs them to appropriate business office personnel.
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