Patient Access Representative, Ambulatory Bilingual

UW HealthMadison, WI
6hOnsite

About The Position

Bring your excellent customer service to UW Health. We are seeking a Patient Access Representative, Ambulatory – Bilingual to: Register and create walk in appointments, including with our Spanish speaking population. Update Patient Registration Demographics/insurances. Collect documents and payments upon arrivals. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.  Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Requirements

  • High School Diploma or equivalent Required
  • 1 year of experience in a customer service-related field Required
  • 1 year of experience in a healthcare, call center, business, financial or insurance related field Preferred

Nice To Haves

  • Associate's Degree in Business, Finance. Health Information Management or related field Preferred

Responsibilities

  • Register and create walk in appointments, including with our Spanish speaking population.
  • Update Patient Registration Demographics/insurances.
  • Collect documents and payments upon arrivals.

Benefits

  • health and dental insurance
  • paid time off
  • retirement plans
  • two-week paid parental leave
  • adoption assistance
  • Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
  • Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
  • Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
  • The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.
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