Patient Access Representative 2, Full Time

University of Miami•Miami, FL

23h•Onsite

About The Position

The Patient Access Representative 2 (On-Site) (U) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. The University of Miami Health System (UHealth) is South Florida's only university-based health system, providing leading-edge patient care powered by groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, UHealth serves South Florida, Latin America, and the Caribbean, with physicians representing over 100 specialties and sub-specialties. The University of Miami is a vibrant and diverse academic and healthcare community, recognized as one of the nation’s top research universities and academic medical centers. It comprises 12 schools and colleges, offering over 350 majors and programs. The University ranks No. 55 on U.S. News & World Report’s 2022 Best Colleges list and No. 49 in the 2022 Wall Street Journal/Times Higher Education College Rankings. Notable institutions include Bascom Palmer Eye Institute (ranked the #1 eye hospital in the USA) and Sylvester Comprehensive Cancer Center (received the prestigious National Cancer Institute designation). With more than 17,000 faculty and staff, the University strives for excellence and is driven by a powerful mission to transform and impact the lives of its students, patients, members of the community, and people across the globe. The University of Miami is an Equal Opportunity Employer.

Requirements

High School diploma
Minimum 2 years of relevant experience
Knowledge of generally accepted accounting procedures and principles.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
Ability to work independently and/or in a collaborative environment.
Ability to communicate effectively in both oral and written form.

Responsibilities

Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
Contacts patients’ families or physicians’ offices to obtain missing insurance information.
Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
Collaborates with scheduling departments to identify add-on patients.
Obtains necessary authorizations, pre-certifications, and referrals.
Notifies patients of liabilities and collects funds.
Maintains appropriate records, files, and accurate documentation in the system of record.
Adheres to University and unit-level policies and procedures and safeguards University assets.