Patient Access Representative 2 (On-Site)

University of Miami•Doral, FL

1d•Onsite

About The Position

The University of Miami/UHealth Department of Clinical Access has an exciting opportunity for a full-time Patient Access Representative 2. This role involves registering patients for clinical services by obtaining pertinent information, verifying insurance benefits, explaining pertinent documents, and collecting payments. The University of Miami is a vibrant and diverse academic and healthcare community, one of the nation’s top research universities and academic medical centers. UHealth-University of Miami Health System provides leading-edge patient care powered by groundbreaking research and medical education at the Miller School of Medicine, serving South Florida, Latin America, and the Caribbean. The University comprises 12 schools and colleges, ranks highly in national reports, and includes renowned institutions like Bascom Palmer Eye Institute and Sylvester Comprehensive Cancer Center. With over 17,000 faculty and staff, the University strives for excellence and is driven by a mission to transform and impact the lives of its students, patients, members of the community, and people across the globe.

Requirements

High school diploma or equivalent
Minimum 2 years of relevant experience
Knowledge of generally accepted accounting procedures and principles.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.
Ability to work independently and/or in a collaborative environment.
Ability to communicate effectively in both oral and written form.

Responsibilities

Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
Contacts patients’ families or physicians’ offices to obtain missing insurance information.
Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
Collaborates with scheduling departments to identify add-on patients.
Obtains necessary authorizations, pre-certifications, and referrals.
Notifies patients of liabilities and collects funds.
Maintains appropriate records, files, and accurate documentation in the system of record.
Adheres to University and unit-level policies and procedures and safeguards University assets.