Patient Access Representative 1 (On-Site) - Full Time - Bascom Palmer Eye Institute Palm Brach Gardens, FL

University of Miami•Palm Beach Gardens, FL

2d•Onsite

About The Position

The University of Miami, Bascom Palmer Eye Institute, has an exciting full time opportunity for a Patient Access Representative 1 (On-Site) for the Department of Patient Access in Palm Beach Gardens, Florida. The Patient Access Representative 1 (On-Site) registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. CORE JOB FUNCTIONS Performs full registration, and ensures that insurance is verified and all patients’ information is correct. Obtains copies of insurance cards, driver’s license, and any applicable referrals. Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms. Instructs patients to complete any questionnaires that might be required by physician. Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately. Reconciles all vouchers and delivers them to designated area. Answers telephone calls and responds to questions and inquiries or transfers when appropriate. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS Education: High school diploma or equivalent Experience: Minimum 1 year of relevant experience Knowledge, Skills and Attitudes: General knowledge of office procedures and operations. Skill in data entry with minimal errors. Ability to communicate effectively in both oral and written form. Skill in completing assignments accurately and with attention to detail. Ability to process and handle confidential information with discretion.

Requirements

High school diploma or equivalent
Minimum 1 year of relevant experience
General knowledge of office procedures and operations.
Skill in data entry with minimal errors.
Ability to communicate effectively in both oral and written form.
Skill in completing assignments accurately and with attention to detail.
Ability to process and handle confidential information with discretion.

Responsibilities

Performs full registration, and ensures that insurance is verified and all patients’ information is correct.
Obtains copies of insurance cards, driver’s license, and any applicable referrals.
Explains Consent for Treatment, Financial Liability, and HIPAA to patients and obtains signed forms.
Instructs patients to complete any questionnaires that might be required by physician.
Schedules follow-up, cancels, and edits appointments, and records no-show patients accurately.
Reconciles all vouchers and delivers them to designated area.
Answers telephone calls and responds to questions and inquiries or transfers when appropriate.
Adheres to University and unit-level policies and procedures and safeguards University assets.