Patient Access Rep ER-Crestwood Medical Center-FT-3rd shift
About The Position
Overview Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner by taking Ownership in your Job. Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center. This is an administrative job. Qualifications Education: A high school diploma or GED. Post-secondary education preferred. Experience: Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred. Will consider one year of previous work experience in other fields. Additional Skills/Abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.
Requirements
- A high school diploma or GED
- Excellent verbal and written skills required
- Must possess ability to work in a fast-paced environment with a positive attitude
- Must demonstrate effective time management skills
- Must demonstrate efficiency and organizational skills with the ability to multitask
Nice To Haves
- Post-secondary education preferred
- Two to three years of customer service/public relations experience preferred
- Two to three years computer experience preferred
- Will consider one year of previous work experience in other fields
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
