Patient Access Rep ER-Crestwood Medical Center-FT-3rd shift
About The Position
Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner by taking Ownership in your Job. Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center. This is an administrative job.
Requirements
- A high school diploma or GED. Post-secondary education preferred.
- Two to three years of customer service/public relations experience preferred.
- Two to three years computer experience preferred.
- Will consider one year of previous work experience in other fields.
- Excellent verbal and written skills required.
- Must possess ability to work in a fast-paced environment with a positive attitude.
- Must demonstrate effective time management skills.
- Must demonstrate efficiency and organizational skills with the ability to multitask.
Responsibilities
- Greets the public, patients, and families both in person & on phone.
- Obtains and enters demographic, financial and registration information for all patient types.
- Handles all customer service issues in a customer friendly manner
- Collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives.
- Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
