Patient Access Rep-Imaging

Southcoast Health System, Inc. • New Bedford, MA

1d • Onsite

About The Position

Join Southcoast Health, a not-for-profit, charitable health system with multiple hospitals, clinics, and facilities throughout Southeastern Massachusetts and Rhode Island. Southcoast Health is committed to providing inclusive, ethical workplaces where highly skilled caregivers offer world-class, comprehensive healthcare. The organization has been voted 'Best Place to Work' for 7 years in a row. This position is for a Patient Access Rep-Imaging at St. Luke’s Hospital in New Bedford, MA, working per diem with flexible shifts and hours, including weekend and holiday rotation.

Requirements

• Associates Degree plus additional specialized training (film library) or equivalent knowledge and experience.
• Excellent customer service, telephone skills and etiquette.
• Strong computer skills including proficiency with medical based programs.
• Experience with electronic medical record, hospital patient registration systems, business office machines, and handling cash.
• Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.

Nice To Haves

• Medical Terminology Certificate.
• Prior work experience in a hospital or medical office practice setting in patient access, patient accounts or customer service.
• Microsoft Office.
• Over three years related health care experience concentrating in radiology.

Responsibilities

• Perform all patient access duties to facilitate appropriate billing and optimal reimbursement to the organization in accordance with various external regulations.
• Responsible for transcribing orders.
• Scheduling appointments.
• Advanced registration functions.
• Co-pay collection.
• Maintain work lists and work queues.
• Perform a wide variety of reception duties including image access functions as part of the film library.

Benefits

• A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
• Competitive pay and comprehensive benefits package
• Generous Earned Time Off Package
• Employee Wellbeing Program
• 403B Retirement Plan with company match
• Tuition assistance / Federal Loan Forgiveness programs
• Professional growth opportunities and customized leadership training

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees