Patient Access Rep I, Full Time, Day Shift

Self Regional Healthcare•Greenwood, SC

38d

About The Position

Controls the main line of communication with physicians, nursing, clinical staff, non-clinical staff and Patient Access Department to ensure appropriate patient scheduling for proper entry into and through the health care system. Performs all other duties as assigned by the management team.

Requirements

Minimum 5 years' experience in the healthcare industry required
CCC Financial Advocacy Boot Camp Completion/Certification
CRCA or CHAA required
Working knowledge of medical terminology, ICD-10 and CPT Coding
Knowledge of Patient Access Services and the overall effect on the revenue cycle
A thorough understanding of government and commercial insurance plans, payor networks, and government resources
Demonstrates effective communication with a customer and simplifying complex information
Experience working in a role that requires prioritization of multiple critical priorities while ensuring quality and achievement of performance metrics.
Strong customer service experience
Ability to communicate effectively both orally and in writing
Ability to build productive internal and external working relationships
Advanced problem-solving skills and the ability to work collaboratively with other departments to resolve issues with innovative solutions
Moderate analytic skills
Strong organizational skills and attention to detail
EPIC knowledge and experience required
Able to perform job duties of three more Patient Access positions