Patient Access Rep I - .5 ED 1st Shift

American Addiction Centers

2d • $20 - $31 • Onsite

About The Position

Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments. Responsible for security authorization and precertification of inpatient and outpatient services. Responsible the pre-registration and registration accuracy. Participates in departmental team building activities and in services and other miscellaneous duties as assigned by leader. In addition to the Accountabilities and Job Activities outlined in Sects. I. A. – I. D. of the Position Description for Patient Access Registrar the following accountabilities and job activities are applicable for registrars staffed at offsite imaging centers: E. Performs additional activities that facilitate patient flow and transition from registration to the clinical testing area including: 1. Performs Computerized Provider Order Entry (CPOE) for exams accurately and completely to transcribe written physician orders. Seeks clarification from technician and physician if needed. 2. Performs light duty cleaning of changing areas as needed. 3. Prints patient’s results CDs when required and distributes finished exam results CD to patient while complying with application HIPAA considerations. 4. Escorts patients to changing areas as needed. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Requirements

• High School Diploma with 1 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, hospitality, or call center (any industry)
• Intermediate math skills acquired through classroom work or through work experience
• Typing 25 WPM
• Basic understanding of web-based systems, proficiency in data entry
• Ability to prioritize and organize workload
• Sophisticated interviewing, communication and negotiation skills
• Independent decision making
• Ability to work hours that verify based on needs of the organization including evenings, weekends and holidays.
• Ability to work as a team member

Responsibilities

• Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards
• Creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments.
• Responsible for security authorization and precertification of inpatient and outpatient services.
• Responsible the pre-registration and registration accuracy.
• Participates in departmental team building activities and in services and other miscellaneous duties as assigned by leader.
• Performs Computerized Provider Order Entry (CPOE) for exams accurately and completely to transcribe written physician orders. Seeks clarification from technician and physician if needed.
• Performs light duty cleaning of changing areas as needed.
• Prints patient’s results CDs when required and distributes finished exam results CD to patient while complying with application HIPAA considerations.
• Escorts patients to changing areas as needed.

Benefits

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED