Patient Access Rep I - 40 hrs Dover
About The Position
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary M-F Between the hours of 7:30am - 5pm No weekends or holidays. Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions.
Requirements
- High School Diploma or Equivalent required
- Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
- Knowledge of medical terminology and insurance verification procedures preferred.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Excellent communication and interpersonal skills.
- Strong attention to detail and problem-solving abilities.
- Basic computer proficiency.
Nice To Haves
- Knowledge of medical terminology and insurance verification procedures preferred.
- Experience admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
Responsibilities
- Ensuring a smooth and efficient patient check-in and discharge process
- Providing excellent customer service
- Collecting patient information
- Verifying insurance coverage
- Explaining policies & procedures
- Handling patient questions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
