PATIENT ACCESS NURSE (Admissions Team)

Avow Hospice•Whiskey Creek, FL

6d•$34 - $39

About The Position

Exciting Opportunity to join Avow as we expand our services into Lee County! $20,000 Sign On Bonus Available for Qualified Candidates! Job Summary: Coordinates and completes the referral and admission process to ensure patients smoothly transition to hospice services. Essential Job Functions: Routinely meets individual goals, and assists the team in meeting departmental goals set by the Director of Business Development. Notifies referral sources of changes in processes or procedures. Meets with physicians and healthcare facilities routinely to maintain open communications. Develops and maintains good working relationships with physicians, hospital and nursing home staff and other referring agencies. Provides accurate information on Avow services and hospice benefits. Obtains appropriate documentation from referring physicians. Assesses the physical and emotional needs of the patient/family and provides the framework from which the comprehensive care plan is developed. Completes comprehensive assessment of patient/family needs at the time of admission. Provides emotional support for the patient/family during the referral process. Identifies patient/family educational needs and develops a teaching plan as needed. Provides patient care as needed including catheter insertion, wound care, personal care. Coordinates the hospital discharges as needed to support the clinical liaisons. Assesses the need for medical supplies, medications and durable medical equipment. Obtains health insurance and Medicare/Medicaid information. Submits to Billing Specialist for verification. Reviews billing procedure with patient/family prior to admit and answers related questions. Initiates process and documentation of the physician certification of terminal illness. Completes documentation in the EMR at point of care. Communicates with the Patient Access Specialists to keep them updated on who is admitted and their availability. Collaborates/communicates any special needs/situations within the family, home environment. Maintains a documented tickler file to follow up with all prospective clients that are not admitted. Is available for holiday, on-call, weekend, illness and vacation coverage as needed. Performs other duties as assigned by the Patient Access Manager or designee. To perform this job successfully, an individual must demonstrate competency in each of Avow’s core values listed below and be able to perform each essential job duty satisfactorily. The requirements listed are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Core Values: Innovation: We embrace change and are always looking at creative ways to solve problems and serve new populations. Integrity: We are honest, hardworking, fiscally responsible professionals driven solely by the well-being of our patients, their loved ones, and the communities we serve. Collaboration: We know we cannot achieve everything we want without working hand-in-hand with each other, with our healthcare partners, and with the community. Celebration: We believe in the importance of celebrating life and relationships. Education: We believe it is important not only to serve the community but to educate community members about our services and the role we can play at the end of life.

Requirements

Associate degree required; Bachelor's degree (B.A.) from four-year college or university preferred; Graduate from accredited school of nursing.
Valid driver’s license
Florida Registered Nurse License
CPR certification
CHPN preferred, required within two years of hire or 1 year after transfer into position.
Strong computer skills including database software and general knowledge of e-mail/Outlook. Ability to work and document within an electronic medical record.
Effective communication skills of reading, writing, and speaking in English.
Math skills including addition, subtraction, multiplication, division, and percentages/fractions.

Responsibilities

Coordinates and completes the referral and admission process to ensure patients smoothly transition to hospice services.
Routinely meets individual goals, and assists the team in meeting departmental goals set by the Director of Business Development.
Notifies referral sources of changes in processes or procedures.
Meets with physicians and healthcare facilities routinely to maintain open communications.
Develops and maintains good working relationships with physicians, hospital and nursing home staff and other referring agencies.
Provides accurate information on Avow services and hospice benefits.
Obtains appropriate documentation from referring physicians.
Assesses the physical and emotional needs of the patient/family and provides the framework from which the comprehensive care plan is developed.
Completes comprehensive assessment of patient/family needs at the time of admission.
Provides emotional support for the patient/family during the referral process.
Identifies patient/family educational needs and develops a teaching plan as needed.
Provides patient care as needed including catheter insertion, wound care, personal care.
Coordinates the hospital discharges as needed to support the clinical liaisons.
Assesses the need for medical supplies, medications and durable medical equipment.
Obtains health insurance and Medicare/Medicaid information. Submits to Billing Specialist for verification. Reviews billing procedure with patient/family prior to admit and answers related questions.
Initiates process and documentation of the physician certification of terminal illness.
Completes documentation in the EMR at point of care.
Communicates with the Patient Access Specialists to keep them updated on who is admitted and their availability.
Collaborates/communicates any special needs/situations within the family, home environment.
Maintains a documented tickler file to follow up with all prospective clients that are not admitted.
Is available for holiday, on-call, weekend, illness and vacation coverage as needed.
Performs other duties as assigned by the Patient Access Manager or designee.