Patient Access Manager (30329)

Near North Health • Chicago, IL

43d

About The Position

Are you passionate about transforming lives and creating healthier communities? Do you thrive in a dynamic environment where your leadership, innovation, and dedication can shine? If so, we're thrilled to invite you to join Near North Health as our next Patient Access Manager! Near North Health has been a cornerstone of Chicago's healthcare community since 1966. Our mission is simple yet powerful: provide accessible, affordable, and high-quality primary healthcare to everyone, regardless of financial circumstances. We are one of the largest providers of community-based primary care in Chicago, and we need your expertise to expand our reach and deepen our impact. The Patient Access Manager is responsible for overseeing and optimizing scheduling operations across Near North Health's clinical sites, ensuring efficient use of provider and care coordination resources, and maintaining alignment with organizational access and quality goals. This role serves as a central administrative point of coordination for schedule templates, patient access workflows, and appointment optimization-including preventive care, chronic disease management, and dental service integration.

Requirements

• Mission Alignment: Demonstrates a passion for Near North Health's mission and values, with a commitment to advancing community health.
• Collaboration: Works effectively with diverse teams and fosters a collaborative, inclusive work environment.
• Adaptability: Thrives in a dynamic environment, capable of managing multiple priorities with flexibility.
• Initiative: Proactively identifies opportunities for improvement and takes the initiative to implement solutions.

Responsibilities

• overseeing and optimizing scheduling operations across Near North Health's clinical sites
• ensuring efficient use of provider and care coordination resources
• maintaining alignment with organizational access and quality goals
• central administrative point of coordination for schedule templates, patient access workflows, and appointment optimization-including preventive care, chronic disease management, and dental service integration

Benefits

• Health and Wellness: Enjoy premium health, dental, and vision coverage, along with Health Savings Account (HSA) and Flexible Spending Account (FSA) options to support the health and well-being of you and your family.
• Financial Security: Benefit from generous retirement plans with company contributions, a tax-deferred annuity for additional savings, life insurance options, AD&D coverage, critical illness coverage, and a 24-hour accident plan that protects you both on and off the job.
• Work-Life Balance: Take advantage of ample paid time off, including vacation, sick days, and 9 paid holidays, to recharge and spend meaningful time with loved ones. Commuter benefits are also available to ease your daily travel.
• Professional Growth: Access ongoing training, development programs, and tuition reimbursement to help you achieve your career aspirations.
• Employee Wellness: Prioritize your emotional and psychological well-being with our Employee Assistance Program (EAP) and access to mental health resources through Modern Health.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Ambulatory Health Care Services
• Education Level: No Education Listed
• Number of Employees: 251-500 employees