Patient Access Lead, Evening Shift, Patient Access
About The Position
White Oak Medical Center seeks to hire an experienced Patient Access Lead who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As a Patient Access Team Lead you will: Rotate through all Patient Access areas and fill-in wherever needed to provide coverage. Train and monitor activities of Patient Access Representatives for patient and family inquiries, registration and Bed Control activities. Support Patient Access in updating patient information, processing insurance requirements and acts as liaison with other departments. Exhibits leadership skills needed to support the department and to assist staff with adhering to departmental policies and procedures. Exhibit an expert understanding of registration and contractual requirements of the various payers. Promotes team building. Communicates well with Supervisor, co-workers and the administrative team. Assist with auditing accounts and denial management.
Requirements
- Some college or post HS education preferred
- Minimum of 5 years experience within a healthcare environment. Can include insurer or public health setting as well.
- At least 5 years experience in patient registration and/or eligibility and benefits.
- Ability to work independently and in a team environment.
- Must maintain a high level confidentiality
- Must work well in stressful environments without compromising quality and accuracy.
- Strong Customer Service skills
- Ability to participate in an environment that promotes staff development, productivity, satisfaction and efficiency
- PC skills in a Windows environment are required. Knowledge and utilization of desktop applications to include Word and Excel is helpful.
- Ability to initiate and follow through on projects and work independently.
- Strong written and verbal communication skills.
Nice To Haves
- Knowledge and utilization of desktop applications to include Word and Excel is helpful.
Responsibilities
- Rotate through all Patient Access areas and fill-in wherever needed to provide coverage.
- Train and monitor activities of Patient Access Representatives for patient and family inquiries, registration and Bed Control activities.
- Support Patient Access in updating patient information, processing insurance requirements and acts as liaison with other departments.
- Exhibits leadership skills needed to support the department and to assist staff with adhering to departmental policies and procedures.
- Exhibit an expert understanding of registration and contractual requirements of the various payers.
- Promotes team building. Communicates well with Supervisor, co-workers and the administrative team.
- Assist with auditing accounts and denial management.
Benefits
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
