Patient Access Embedded Trainer
About The Position
With collaboration from Revenue Cycle Training Director and/or Senior Training Specialists, implements training tools, instructs participants in the EMR system and related functions using approved curricula. Serves as a liaison to assigned areas, observing and monitoring these functions while providing feedback to management and specialized instruction to Patient Access staff. Helps in the implementation of system enhancements and performs subsequent follow up and reporting of the Registration systems. I nstructional Design and Curriculum Development. Conducts technical and informational training classes and/or onsite sessions, both on a regular and as needed basis for the Service Line Observes staff working on Patient Access functions in clinic setting. Serves as training representative for interdisciplinary projects as assigned In addition to the above job responsibilities, other duties may be assigned.
Requirements
- High School or equivalent required.
- 3 years relevant experience in a Help Desk/Information Systems setting or with Scheduling and/or Registration at UVA.
- Certified Healthcare Access Manager (CHAM) or Certified Healthcare Access Associate (CHAA) by the NAHAM required within 18 months of hire date.
- Proficient communicative, auditory and visual skills
- Attention to detail and ability to write legibly
- Ability to lift/push/pull 50 - 100lbs
- Job requires standing for prolonged periods, frequently bending/stooping, reaching (overhead, extensive, and repetitive); Repetitive motion: computer keyboard.
Nice To Haves
- Associate or Bachelor's Degree preferred in education, health or IT related majors
Responsibilities
- Implements training tools
- Instructs participants in the EMR system and related functions using approved curricula
- Serves as a liaison to assigned areas, observing and monitoring these functions while providing feedback to management and specialized instruction to Patient Access staff
- Helps in the implementation of system enhancements and performs subsequent follow up and reporting of the Registration systems
- Conducts technical and informational training classes and/or onsite sessions, both on a regular and as needed basis for the Service Line
- Observes staff working on Patient Access functions in clinic setting
- Serves as training representative for interdisciplinary projects as assigned
Benefits
- Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
- Paid Time Off, Long-term and Short-term Disability, Retirement Savings
- Health Saving Plans, and Flexible Spending Accounts
- Certification and education support
- Generous Paid Time Off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
