Patient Access Coordinator

Baptist Healthcare System•Paducah, KY

18d

About The Position

Baptist Health is looking for a Patient Access Coordinator to join their team in Paducah, KY. Shift: 2nd Shift full time with rotating weekends. This is the job you've been waiting for! Join a company that invests in you and values your experience working to help others. We offer a collaborative workplace, within a team that supports and respects each other.

Requirements

High School Diploma or equivalent
Strong computer skills
Strong research and problem-solving abilities
Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role

Nice To Haves

Prior experience in customer service fields, call centers or healthcare preferred but not required
Patient Registration, Patient Registration Clerk, Registration Clerk, Patient Access Clerk

Responsibilities

Exhibits expert communication skills, telephone etiquette and customer service always
Pre-registers patients.
Demonstrates ability to have meaningful discussion of benefits with patient when pre-registering, and when present in the department
Demonstrates clinical knowledge of basic anatomy and physiology and medical terminology to determine the appropriate test to be scheduled
Schedules patients in a timely, efficient, and accurate manner.
Gathers accurate and complete information of tests and diagnosis to enhance the revenue cycle
Rescheduling/cancelling appointments
Verification of insurance eligibility and benefit information
Medicare Compliance
Prepares Patient Estimates (Patient Portion Due)
Obtains insurance precertification/authorization/referral information and understands requirements
Obtains insurance precertification directly from the payor where applicable
Maintain scheduling system changes and updates
Order Management