Patient Access Coordinator

Baptist Healthcare System • Richmond, KY

4d

About The Position

BHMG Behavioral Health 789 Eastern Bypass Richmond, KY Job Description: Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Coordinators perform front office duties under the general direction of the Clinical/Practice Manager or designee. These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management. Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.

Requirements

• High school diploma or equivalent required.
• Computer skills required.

Nice To Haves

• Clerical experience in the medical office setting preferred.
• Other education preferred.

Responsibilities

• Greeting patients and visitors
• Verifying patients’ demographic and insurance information
• Registering patients
• Obtaining necessary signatures
• Determining patients’ out-of-pocket expense
• Collecting and documenting patient payments and/or financial counseling as appropriate
• Scheduling appointments
• Ensuring patient flow
• Switchboard
• Medical records management

Benefits

• Health, Vision, and Dental Insurance
• Retirement with Company Match
• Generous Paid Time Off (Including Maternity/Paternity Leave)
• Short/Long Term Disability and Life Insurance
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees