patient access coordinator

South Shore Health • Weymouth, MA

1d • $20 - $27

About The Position

Under the guidance and direction of the Patient Access Supervisors, employees in this position are the initial point of contact for patients entering the Health System for care. This role requires exceptional customer service skills, the ability to maintain the highest level for professionalism with each interaction, and ability to support those with diverse cultural needs . This role supports multiple technical tasks needed to ensure patients are appropriately identified, registered ,and scheduled for their care needs.

Requirements

• Minimum one (1) year admitting experience to become proficient.
• Computer experience required.
• Strong telephone and interpersonal communication skills.
• Demonstrated skills in customer service.
• Knowledge of medical insurance.
• Able to demonstate problem solving and critical thinking skills.
• Must be able to work all shifts, day, evening and nights and a summer Holiday.

Nice To Haves

• High school diploma preferred, two (2) years of college preferred.

Responsibilities

• Can function with ease in all areas of Patient Access Department.
• Coordinates Bed Placement Activities.
• Floor Manager/Emergency Department.
• Manage Death Process
• Embraces technological solutions to work processes and practices.
• Fosters a “Culture of Safety” through personal ownership and commitment to a safe environment.
• Scheduling and registration role.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED