Patient Access Coordinator II PRN

LifePoint Hospitals•Danville, VA

49d•Onsite

About The Position

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier . More about our team Performs registration and revenue cycle tasks in the Emergency Department. Variable shifts including weekends. Bonus eligible. Fast-paced, team-oriented role. The right candidate will perform receptionist, registration, and clerical duties associated with direct and scheduled patient admissions. Greets patients, obtains demographic and financial information, obtains necessary signatures and collects payment from patient. Assists in all phases of the scheduling, pre-registration and registration processes.

Requirements

High school diploma or equivalent required
Basic knowledge of CPT & ICD10 codes.
One to two years customer service and/or health care experience
Cross-trained in 2 or more areas of Patient Access and willing to be re-assigned to fit the needs of the department.
Must be cross trained and willing to work in the Emergency Department.

Nice To Haves

Knowledge of Medicare, Medicaid and Managed Care Payers, as well as Medical Terminology preferred.

Responsibilities

Ensures that all necessary demographic, billing and clinical information is obtained and entered into the registration system with timeliness and accuracy.
Distribute forms, documents, and educational handouts to patients and/or family members.
Meets with patients and or caregivers to exchange necessary information and documentation. Provides explanation of process and address concerns and questions.
Communicates with admitting physician's office, nursing unit staff and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Schedules appointments and communicates scheduling changes with appropriate departments and co-workers.
Verifies insurance benefits and validates authorizations/pre-certifications.
Review's physician's orders for completeness and compliance requirements, i.e. covered tests, prior authorizations, and ensures forms and record completeness.
Completes estimations, reviews upfront collections process, processes payments, establish payment arrangements, and reviews patient's propensity to pay and escalates accordingly.

Benefits

Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.

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