Patient Access Clerk 8561 #13088

Oroville Hospital•Oroville, CA

57d•$21 - $29

About The Position

The Patient Access Clerk will perform all duties associated with the efficient registration of patients requiring services in the outpatient areas, the lab areas, and the emergency room for all in-patients.

Requirements

High school diploma or its equivalent is required
Must have basic clerical skills, typing, filing, ability to communicate with the public, doctors, nurses and patients
Ability to maintain composure when faced with difficult situations
Must be able to handle confidential situations with tact
Ability to work with computers, electronic devices, telephones, fax machines
Must possess the ability to do multiple tasks simultaneously
Must obtain crisis prevention certification (if scheduled to work in the ESD)

Responsibilities

Gathering of correct information to ensure the accurate billing and reimbursement through Patient Financial Services
Check the patient's paperwork ensuring that all orders are complete with diagnosis and requested test(s)
Obtain identification and insurance information from each patient during the registration process
Knowledgeable regarding outpatient registration versus in-patient registration
Patient Access Clerks will be trained so that they may become proficient and maintain the standardized benchmarks for the department by alerting the Supervisor as supplies are needed
Forwards reports of injury to appropriate agencies on industrial accidents as necessary
Request cash co-payments, cash deposits and cash payments from each patient
Accountable to provide accurate receipts for payment transactions
Files any necessary department paperwork according to department guidelines
Performs other duties as assigned