Patient Access Assoc - RRC

Piedmont Healthcare • Atlanta, GA

4d • Remote

About The Position

Overview Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations. Responsibilities Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare. Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data. Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments. Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.

Requirements

• H.S. Diploma or General Education Degree (GED) Required
• 1 year exp in one of the following: Required Healthcare Revenue Cycle Required Clinical role Required Related clerical accounting/finance/retail Required
• 3 years of healthcare Revenue Cycle/Call Center experience Preferred

Nice To Haves

• Prior Epic experience Preferred
• Certification with Healthcare Financial Management Association or Certified Revenue Cycle Representative Preferred

Responsibilities

• Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare.
• Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data.
• Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments.
• Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.
• Serves as a Call Center agent to support for the Patient Access Registration Call Center within Piedmont Healthcare.
• Performs Registration activities in a remote environment to ensure patient accounts are complete with valid insurance coverage and current demographic/clinical data.
• Calculates patient financial responsibility, presents patient financial options/requirements and processes patient payments.
• Performs functions for multiple sites across Piedmont Healthcare and includes various services lines including emergency department, L&D, and assigned Outpatient locations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees