Patient Access and Administrative Specialist

Charleston ENT & Allergy•Summerville, SC

8d•Hybrid

About The Position

Charleston ENT & Allergy is seeking a Patient Access and Administrative Specialist to join our growing practice! This hybrid role will support both our Allergy Front Desk and Patient Communication Center on a set weekly schedule. Location: Summerville Office Hours: 7:45 AM – 4:45 PM

Requirements

Excellent customer service skills
High attention to detail
Ability to work efficiently in a fast-paced environment

Responsibilities

Answer incoming calls for the practice
Schedule patient appointments
Register new patients and update patient demographics as needed
Direct calls to the appropriate department
Assist with incoming referrals
Check patients in and out for appointments
Collect patient payments
Respond to patient inquiries via phone, fax, or in person
Complete chart reviews for the following day’s cases
Manage patient charts, including filing, maintenance, and transfers to other offices
Verify and transmit schedules to transcription
Enter patient demographics into the system
Perform other duties as assigned