Patient Access Advisor

Norman Regional Health System•Norman, OK

8d•$17 - $27

About The Position

Contacts scheduled, pre-registered patients prior to service. Visits inpatients prior to discharge who were admitted through the Emergency Department or directly from the physician office. Provides financial clearance for high dollar outpatient procedures that are not pre-registered. Coordinates and resolves all customer service issues related to revenue cycle. Provides upfront pricing and patient responsibility estimates. Performs other administrative duties.

Requirements

High School Diploma or equivalent.
3 years of experience in healthcare-related industry or hospital Patient Accounting or Patient Access department, with an emphasis on customer service, point-of-service-collection, credit and collections, insurance verification or billing.
Experience with public and multiple customers (internal and external), working under stress, meeting deadlines and performing daily assignments with consistent accuracy are standard requirements.
(Above requirements can be met by equivalent combination of education and experience)

Nice To Haves

Associates or Bachelor’s Degree preferred.

Responsibilities

Contacts scheduled, pre-registered patients prior to service.
Visits inpatients prior to discharge who were admitted through the Emergency Department or directly from the physician office.
Provides financial clearance for high dollar outpatient procedures that are not pre-registered.
Coordinates and resolves all customer service issues related to revenue cycle.
Provides upfront pricing and patient responsibility estimates.
Performs other administrative duties.