Pathology Reporting Specialist - ARZ Lab Medicine and Pathology

Mayo Clinic•Scottsdale, AZ

About The Position

Performs a variety of tasks in support of pathologists and other allied healthcare providers. Is accountable for ensuring accuracy and completeness of all documents through report review/medical editing, tests ordered, and patient case reports which allows the pathologists to focus on patient care. Tasks include transcribing pathology reports as well as quality, research and administrative documents. Responsibilities also include: coordinate patient case correspondence/materials, order tests and stains for cases, report test results, participate in and ensure billing and coding compliance, answering telephones and providing related follow-through, participation in process improvement which includes data collection, coordinating case conference materials, and maintain consultant calendar. Responsibilities may include accessioning of case materials. Required to follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures. Routinely serves as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems. Demonstrates initiative, proficiency, and good judgment to optimize the use of consultants and other allied healthcare providers' time. Must be highly organized, efficient, and multifunctional with ability to work independently as well as in a team. Has excellent written and oral communication skills and experience in medical terminology and customer service. The individual needs to exhibit high motivation to start and complete tasks independently and in a timely manner. Strong organizational and communication skills, with a commitment to quality and excellence in service, are important components of the role. This position is not eligible for visa sponsorship with the exception of the TN visa classification; Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program

Requirements

High school diploma or GED equivalent required.
Requires four years of secretarial experience in a healthcare setting; Or, a minimum of five years of recent transcription experience; Or, an Associate's degree and two years of related experience.
Previous demonstrated experience working with computer software applications including word processing, spreadsheet, database and electronic calendaring/scheduling systems, and web applications is also required
Requires excellent application of grammar, punctuation, and English usage and Is able to understand diverse accents and speech variations
Requires the ability to prioritize work and follow through independently, support a variety of consultants along with multiple specialties, and handle an assortment of tasks
Must possess a high-level skill in organization, clerical aptitude, attention to detail, excellent written and oral communication skills, and interpersonal relations
Excellent customer service skills.
Requires good decision-making and judgment
Must be able to adapt to a rapidly changing environment and work collaboratively and professionally with a variety of work areas
Works cooperatively with peers, and gives and receives constructive feedback

Responsibilities

Ensuring accuracy and completeness of all documents through report review/medical editing, tests ordered, and patient case reports
Transcribing pathology reports as well as quality, research and administrative documents
Coordinate patient case correspondence/materials
Order tests and stains for cases
Report test results
Participate in and ensure billing and coding compliance
Answering telephones and providing related follow-through
Participation in process improvement which includes data collection
Coordinating case conference materials
Maintain consultant calendar
Accessioning of case materials
Follow work unit standard operating procedures along with reviewing and ensuring accuracy of those procedures
Serve as a resource and mentor to others by training, educating, and mentoring both new and existing members of the work unit, and trouble shooting and resolving problems