PATH Career Coach

EDSI (Educational Data Systems, Inc.)•Livonia, MI

1d•$46,000

About The Position

Scope of Position • To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. • Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving. • This position requires an organized individual who can efficiently handle several responsibilities simultaneously. EDSI (Educational Data Systems, Inc.) is a national workforce development, training solutions and consulting company with a passion for helping great companies and communities train and retain great people. EDSI works with regions, employers and jobseekers to overcome their most challenging obstacles. Founded in 1979 and headquartered in Dearborn, Michigan, the company employs more than 800 people across the country. EDSI is a National Best and Brightest® Companies To Work For award winner. For over 45 years, EDSI has worked with workforce development agencies, regional partners and employers to assess and understand workforce development needs and deliver solutions to build better workforces. The company operates more than 120 contracts providing successful business services and jobseeker placement and retention services across the country. EDSI also provides world class training and consulting solutions to a variety of corporations, public entities and governmental agencies. Our history of success stems directly from our commitment to providing our clients with the absolute highest level of service through our diverse and talented team.

Requirements

Ability to prioritize tasks and document visits and contacts
Demonstrated telephone, computer and written communication skills
Ability to maintain flexibility as needs of contract or contractor require
College Degree or equivalent experience required
A working knowledge of MS Office
Staff providing career coaching must obtain the Career Development Facilitator (CDF) certificate within one year of hire

Nice To Haves

Workforce Development experience preferred
Customer Service experience preferred

Responsibilities

Provide consistent and comprehensive case management, coaching and follow-up
Provide individualized assessment of work, family and personal development needs and opportunities
Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals
Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment
Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements
Create activity plans that adhere to program policies and satisfy participation requirements
Adhere to program policies and procedures
Conduct regular contacts/meetings with participants and document all participant contacts and activities in case notes
Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes
Provide referrals to appropriate community service or social service agencies when needed
Assist in the preparation of project reports as needed (participation, placement, etc.)
Ensure that participant documentation is complete, accurate, and valid
Communicate and share information with partner agencies
Develop articles that celebrate participant success stories