Patent Financial Advisor I - Physical Medicine & Rehabilitation

UT Southwestern Medical CenterDallas, TX
18h

About The Position

Operates with limited oversight and guidance to provide financial counseling and clearance to patients that occurs within one department. UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include: PPO medical plan, available day one at no cost for full-time employee-only coverage 100%25 coverage for preventive healthcare-no copay Paid Time Off, available day one Retirement Programs through the Teacher Retirement System of Texas (TRS) Paid Parental Leave Benefit Wellness programs Tuition Reimbursement Public Service Loan Forgiveness (PSLF) Qualified Employer Learn more about these and other UTSW employee benefits!

Requirements

  • High School Diploma or
  • Associate's Degree or
  • Bachelor's Degree
  • 4 years of financial counselor or equivalent experience with High School Diploma or
  • 2 years of financial counselor or equivalent experience with Associate's Degree or
  • No experience required with Bachelor's Degree.

Responsibilities

  • Provide financial counseling for patients within one department.
  • Responsible for confirming patient insurance eligibility and providing benefits review. Reviews benefits to ensure that organization and patient understand the extent of coverage for services.
  • Accurately utilizes cost estimate technology to create cost estimates for services and communicates estimated costs to patients and other affected parties.
  • Accurately posts payments and assists in the creation of payment plans for upcoming services and/or outstanding balances.
  • Responsible for reviewing account details for patient education and/or correction.
  • Reviews balances and communicates to patient and other affected parties about outstanding balances.
  • Assists patients in resolving account questions and concerns.
  • Responsible for coordinating and completing financial assistance application for charity care program.
  • Responsible for understanding the revenue cycle, including all involved parties and appropriate escalation pathways.
  • Knowledge of various regulatory agencies: JCAHO, Medicare/Medicaid Laws, State & Federal Laws, Hospital/Departmental Policies.
  • Duties performed may include one or more of the following core functions: a) Directly interacting with or caring for patients; b) Directly interacting with or caring for human-subjects research participants; c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
  • Performs other duties as assigned.

Benefits

  • PPO medical plan, available day one at no cost for full-time employee-only coverage
  • 100%25 coverage for preventive healthcare-no copay
  • Paid Time Off, available day one
  • Retirement Programs through the Teacher Retirement System of Texas (TRS)
  • Paid Parental Leave Benefit
  • Wellness programs
  • Tuition Reimbursement
  • Public Service Loan Forgiveness (PSLF) Qualified Employer
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