Patch and Test Facility Technician
About The Position
Advance how our customers operate while you advance your career. Join GDIT as a Patch and Test Facility Technician and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. MEANINGFUL WORK AND PERSONAL IMPACT As a Patch and Test Facility Technician, the work you’ll do at GDIT will be impactful to the mission of USCENTCOM. You will play a crucial role in supporting operations at the Patch and Test Facility (PTF) at MacDill AFB, Florida. This role supports high-availability communications for a large, diverse user base across multiple secure networks. Responsibilities include provisioning, modifying, and restoring services in accordance with local and higher-level policies, as well as providing installation, testing, systems integration, and technical support in a 24/7 operational environment.
Requirements
- Certification: Applicable DoD 8140 or DoD 8570 Certification
- Experience: 3+ years of related experience
- Technical skills: Experience in high-tempo military or enterprise telecommunications environments
- Proficiency with long-haul data and voice transmission technologies (fiber, copper, satellite)
- Experience troubleshooting SONET/MSPP, CTP, and ODXC systems
- Strong analytical and troubleshooting skills supporting mission-critical communications
- Experience with encryption devices and secure voice/data transmission policies
- Valid U.S. passport
- Ability to lift up to 50 pounds
- Required Security clearance level: TS/SCI
- US citizenship required
Nice To Haves
- Hands-on experience with KG-175D/G/F/N/X TACLANE and KG-250X/XS encryption devices
- Knowledge of higher-level transport infrastructure, including SONET/ MSPP and ODXC
- Prior experience in military Tech Control or Patch and Test Facilities (TCF/PTF)
Responsibilities
- Prioritize and manage daily work assignments to meet operational requirements.
- Troubleshoot, install, operate, and maintain PTF systems to ensure continuous service availability.
- Operate and maintain USCENTCOM HQ fixed and deployable IT systems, including long-haul communications and tactical network infrastructure.
- Install, troubleshoot, repair, and maintain telecommunications systems and equipment.
- Complete service requests, generate reports, and support service restoration efforts, including equipment changes and configuration updates.
- Coordinate and collaborate with internal IT organizations to support projects, maintenance, troubleshooting, and service implementations.
- Provide field support at forward locations within the Area of Responsibility (AOR), as required.
- Open, track, and close service tickets using ServiceNow and FaCIT, and maintain a Master Station Log.
- Coordinate scheduled and unscheduled outages with DISA and other external agencies.
- Configure, operate, and maintain cryptographic equipment and troubleshoot secure circuits locally and remotely.
- Support rotating shifts and non-standard work schedules as mission requirements dictate.
Benefits
- Growth: AI-powered career tool that identifies career steps and learning opportunities
- Support: An internal mobility team focused on helping you achieve your career goals
- Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
- Community: Award-winning culture of innovation and a military-friendly workplace
- Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
- We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
