Pastor of Guest Experience

Eagle Brook Church•Maplewood, MN

1d•$55,000 - $63,000•Hybrid

About The Position

PASTOR OF GUEST EXPERIENCE // EAGLE BROOK CHURCH JOB OBJECTIVES Champions the guest experience at assigned campus Focuses on creating engaging experiences and building transformational relationships Builds and leads a team of volunteers to carry out Eagle Brook’s vision for Guest Experience ministries Provides an environment in which volunteers are recruited, onboarded, connected and growing spiritually to own Eagle Brook’s mission Collaborates cross functionally with the central Ministry Development team and peers at other campuses Reports to the Campus Pastor ESSENTIAL JOB FUNCTIONS Leads the Guest Experience volunteer team Identifies, equips, inspires and invests in volunteers Develops volunteer leaders, directors and team leads to equip and lead core volunteers Meets with leaders one to one and in groups for spiritual and leadership development Manages volunteer schedules Oversees the overall guest experience from the streets to the seats, including, but not limited to, parking lot, lobby, and auditorium Executes ministry strategies and initiatives as designed by the Central Guest Experience team Supports campus team, as needed Performs pastoral duties, including visits, weddings, baptisms, funerals and pastor on duty Supervises, leads and develops Guest Experience Associate, if assigned Manages an assigned budget OTHER JOB FUNCTIONS Oversees care ministries, as assigned (i.e., One on One Care, Quest 180, Divorce Care, etc.) Manages beverage service requests for campus Oversees merchandising of retail spaces Responsible for lobby decor implementation Other duties as assigned

Requirements

Follower of Jesus and aligns with Eagle Brook Church’s nine core beliefs
Bachelor's degree or equivalent combination of education and experience (typically 8+ years)
2+ years of experience building, leading and developing effective volunteer and leader teams
2+ years of leadership experience
Call or pastoral ministry and desire for people to know Jesus
Must meet Biblical qualification for pastoral leadership
Strong evidence of a Christ-centered life
Self-starter
Skilled in problem solving and conflict resolution
Demonstrated ability to operate effectively in fast-paced team and cross-functional environments
Excellent written, verbal and interpersonal communication skills

Nice To Haves

Bachelor's degree or seminary training
Supervisory experience

Responsibilities

Leads the Guest Experience volunteer team
Identifies, equips, inspires and invests in volunteers
Develops volunteer leaders, directors and team leads to equip and lead core volunteers
Meets with leaders one to one and in groups for spiritual and leadership development
Manages volunteer schedules
Oversees the overall guest experience from the streets to the seats, including, but not limited to, parking lot, lobby, and auditorium
Executes ministry strategies and initiatives as designed by the Central Guest Experience team
Supports campus team, as needed
Performs pastoral duties, including visits, weddings, baptisms, funerals and pastor on duty
Supervises, leads and develops Guest Experience Associate, if assigned
Manages an assigned budget
Oversees care ministries, as assigned (i.e., One on One Care, Quest 180, Divorce Care, etc.)
Manages beverage service requests for campus
Oversees merchandising of retail spaces
Responsible for lobby decor implementation
Other duties as assigned