Party Guide

CLIMB HQ LLCBentonville, AR
8hOnsite

About The Position

Climb is headquartered in Nashville, TN with 4 total locations: Nashville, TN (2), Murfreesboro, TN (1) and Bentonville, AR (1). We value a healthy work/life balance that encourages our employees to pursue personal endeavors while displaying a strong commitment to our mission, To be a catalyst for community through personal transformation and vision, Connect People + Movement. Weekend and evening shifts are a requirement for this position. Curate Culture Emulate a thorough understanding of Climb’s Mission and how it applies to the customer's journey Dedication to customer service, organization, and risk management daily in an effort to enact Climb’s Vision Strong teamwork and communication skills Use the AMGA belay technique at all times Dress according to staff attire standards Details Matter Greet each customer and encourage for the duration of the program Assist customers with putting on harnesses and climbing shoes Belay for up to two hours at a time Guide orientations with small to large groups Monitor activities of participants to correct unsafe behavior Clean party areas prior and after events Set up and break down program-related activities Provide excellent customer service to program participant and/or parent Qualifications Scheduling + Compensation Weekend availability is a MUST Work 4 Shifts per month Last minute shifts are often available Possibility of working overnight lockins Pay based upon experience Climb membership Staff discounts Supervisors Senior Party Guide + Head Indoor Guides + General Manager Climb is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status or marital status.

Requirements

  • Weekend availability is a MUST
  • Work 4 Shifts per month
  • Last minute shifts are often available
  • Possibility of working overnight lockins
  • Emulate a thorough understanding of Climb’s Mission and how it applies to the customer's journey
  • Dedication to customer service, organization, and risk management daily in an effort to enact Climb’s Vision
  • Strong teamwork and communication skills
  • Use the AMGA belay technique at all times
  • Dress according to staff attire standards

Responsibilities

  • Greet each customer and encourage for the duration of the program
  • Assist customers with putting on harnesses and climbing shoes
  • Belay for up to two hours at a time
  • Guide orientations with small to large groups
  • Monitor activities of participants to correct unsafe behavior
  • Clean party areas prior and after events
  • Set up and break down program-related activities
  • Provide excellent customer service to program participant and/or parent

Benefits

  • Climb membership
  • Staff discounts
  • Pay based upon experience
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