Parts Wholesale Counter Clerk

Asbury Automotive • Avondale, AZ

16h • Onsite

About The Position

Larry H Miller Automotive Group, part of Asbury Automotive Group (a Fortune 500 company), is one of the largest franchised automotive retailers in the United States. They are redefining the traditional dealership model through innovative technologies like Clicklane and are committed to their team members, guests, and partners. Their culture, guided by their North Star and Compass and powered by DRIVE values, aims to make them the Most Guest Centric Automotive Retailer. Asbury has been recognized as one of the best places to work by Newsweek and US News & World Report. The company is seeking an Automotive Parts Counter Associate at Larry H Miller Dodge Ram Avondale who is passionate about developing relationships, providing exceptional guest experiences, and innovating in the automotive industry. This role offers the opportunity to positively impact the business, team members, and customers daily. They are looking for strong, energetic, people-focused team members to help redefine the car-buying experience. The Parts Counter Associate is responsible for selling parts to all customers, whether over the counter, through the shop, or on the phone.

Requirements

• Excellent communication and customer service skills, and able to maintain a professional image and demeanor
• Ability to multi-task in a fast paced environment
• Strong computer & phone skills is required (Internet, MS Outlook)
• Degree in automotive technology or military equivalent experience
• Must be at least eighteen years of age
• Must have a valid Driver’s License
• Must be able to pass pre-employment screen (background and drug test)

Nice To Haves

• Proficient in CDK is a plus!
• Bi-lingual is always a plus!

Responsibilities

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
• Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
• Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
• Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
• Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
• Pull and fill orders from stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Notify all necessary parties when special ordered parts have been received
• Pull orders and ensure sure all parts are tagged with customer names and job number
• Follow department policy and instructions on the special ordering of parts, plus S.O. aging
• Follow up on back-ordered parts and replenishes assigned inventory daily
• Maintain a prompt, efficient and timely flow of paperwork
• Makes sure all internal requests for parts are billed on service repair order
• Verifiy will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
• Receive payment from retail customers or obtain credit authorization
• Assist outside sales representatives with their orders

Benefits

• Semi monthly pay
• Paid holidays & paid time off
• Paid training
• Stock Awards(select management and front-line team member’s eligible
• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave (disability leave)
• Paid Parental Leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Employee assistance program
• Employee discounts on parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives, which includes paid volunteer hours
• Aggressive Employee referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree