Parts Warehouse Supervisor

JAMES RIVER EQUIPMENT GROUPPoindexters, VA
1dOnsite

About The Position

Join the team at James River Equipment in Ashland, VA Since 1977, James River Equipment has been providing outstanding John Deere products and services to farmers, businesses, homeowners, and our communities. Each one of our over 50 authorized John Deere dealerships provides a workplace where employees are family and customers return because of the skill, service and trust our employees provide. As we grow, we value people ready to grow a career that makes an impact far beyond just our daily workplace. The Parts Warehouse Supervisor ensures accurate ordering, receiving, storage, and distribution of parts and merchandise to support internal service operations. This role plays a key part in maintaining inventory accuracy, warehouse efficiency, and customer satisfaction by delivering the right parts at the right time while upholding safety and operational standards while managing a small staff to ensure processes are being followed.

Requirements

  • High school diploma or equivalent
  • Must have experience in parts department processes, preferably in the equipment industry, as well as demonstrated leadership skills
  • Strong verbal communication; basic computer and math proficiency, attention to detail, commitment to accuracy.
  • Ability to lift up to 75 lbs; frequent physical activity in warehouse/shop
  • Regular and predictable attendance and punctuality required

Nice To Haves

  • Forklift certification preferred; must be able to obtain certification

Responsibilities

  • Inventory & Operational Support Place machine-down orders and stock parts in designated locations promptly
  • Process internal parts transfer requests and supply service technicians with required parts
  • Conduct daily cycle bin counts and maintain accurate inventory records
  • Monitor part shortages and escalate issues to the Parts Manager
  • Verify receipt of incoming parts shipments and ensure accurate documentation
  • Maintain clean, organized, and safe work and warehouse areas
  • Assist in preparing and maintaining merchandise displays
  • Customer & Technician Support Deliver the right part, at the right time, in the right quantity, and in good condition
  • Support internal and external customer satisfaction through timely and accurate parts handling
  • Communicate effectively with technicians and department personnel to resolve parts-related issues
  • Process Adherence & Development Follow all warehouse safety procedures and use appropriate PPE
  • Adhere to department processes and contribute to continuous improvement
  • Create personal development goals aligned with organizational objectives
  • Participate in formal training and on-the-job learning to build product knowledge

Benefits

  • Extended health, dental, and vision insurance (day one of employment)
  • Health savings account options
  • Flexible spending account options
  • Disability and life insurance
  • 401k with employer match and profit share (after 90 days of employment)
  • Annual tools and PPE allowance (for technicians)
  • Paid time off and paid holidays
  • Employee recognition rewards program
  • Opportunities to attend a yearly cruise for top performers (non-management staff only)
  • Opportunities for leadership and professional growth
  • Quarterly group outings, company events, and employee recognition programs
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