Standard Equipment: Parts Technician

Federal Signal Corporation•Elmhurst, IL

43d•Onsite

About The Position

We are seeking a knowledgeable and customer-focused Heavy Equipment Parts Technician to join our dealership team. This role is responsible for identifying, sourcing, and distributing parts for a variety of types of heavy equipment such as street sweepers, industrial vacuum trucks, high-pressure water blasters, and other machinery. The ideal candidate will have a strong understanding of heavy equipment systems, excellent organizational skills, and a commitment to providing outstanding service to both internal service team members and external customers. This position reports to the Parts Manager.

Requirements

Strong communication and customer service skills
Knowledge of heavy equipment brands and components
Ability to read and interpret documents such as parts manuals
Ability to prioritize and organize workload in a fast-paced environment
Basic mathematical skills
Able to work efficiently as a part of a team as well as independently
Detail-oriented individual with a strong work ethic and positive team attitude
Ability to lift up to 50lbs
High School Diploma or Equivalent
Valid driver's license with a clean driver's abstract
Must be able to pass a pre-employment background check
Must have a forklift license or ability to obtain
3+ years' experience in heavy equipment, construction or automotive parts and/or service environment
Experience using an ERP or Inventory Management program

Nice To Haves

Experience working with heavy equipment parts preferred

Responsibilities

Assist customers and service department in identifying and locating required parts
Research and order parts using OEM catalogs, databases, and company inventory systems
Provide pricing, availability, and delivery information to customers
Receive, inspect, and shelve incoming parts shipments
Maintain a clean and organized parts department
Maintain communication with Shipping/Receiving, suppliers and customers to ensure efficiency within the parts department
Provide and maintain accurate back-order reports
Promote parts campaigns when interacting with external customers
Participate in required inventory cycle counts and provide back-up support to other department employees as required
Participate in training to remain up to date on products represented by the company and new/revised protocols
Other duties as assigned by manager