Parts Specialist

Goodhue Boat Company•Wolfeboro, NH

19d•$20 - $27

About The Position

Goodhue Boat Company is growing and we are looking for driven, enthusiastic, and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential. We are looking for a Full-time, Parts Specialist to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will assist the Parts Manager in ensuring the success of the Marina at our Wolfeboro. The Parts Specialist is responsible for assisting the Parts Manager with parts inventory, cycle count and ordering supplies needed for service.

Requirements

Minimum of High School degree or equivalent
Must have working knowledge of marine parts and components.
A minimum 2-years of experience in a repair or service facility.
Good administrative, planning, and organizational skills.
Computer skills a must.
Valid driver’s license

Nice To Haves

ASE certification, preferred
Knowledge of Lightspeed software is a plus.

Responsibilities

Provide exceptional customer service to both internal and external customers.
Assist walk-in customers, as well as phone customers with their parts and accessory needs.
Lead day-to-day operations of the parts department in the absence of the Parts Manager.
Order, return, receive, and provide parts to the service department.
Accurately receive and assign parts and purchases to the appropriate service and customer orders.
Communicate in an efficient and timely manner with OEM suppliers both over the phone and through email.
Recommend products and encourage sales while assisting customers.
Demonstrate the ability to prioritize and work unsupervised.
Must be detail oriented and possess excellent organizational skills.
Must be available to work overtime during the busy seasons, some weekends are a must.
Other duties as needed.