Parts Specialist

Chadwick-BaRoss • Chelmsford, MA

21d

About The Position

The Parts Specialist performs a combination of duties to obtain parts and supplies for heavy- duty equipment customers as well as in house technicians. Services customers solicit additional sales and charge out inventory.

Requirements

• Has good communication skills to interact with employees and customers.
• Has knowledge of techniques of receiving, storing, and issuing parts and supplies.
• Has a high school diploma or equivalent.
• Has intermediate knowledge if MS Office Suite, smart phone, and tablets.

Nice To Haves

• Prior experience in heavy equipment is preferred.

Responsibilities

• Provide customer, factory and vendor support
• Process parts orders for phone, counter and service sales
• Service customers by identifying needed parts, using parts catalogs, CD -ROM and computer systems.
• Locate and obtain parts if customer's needs are not in stock.
• Obtain credit releases in accordance with Company Policy
• Resolve customer invoicing problems
• Assist with yearly physical inventory
• Perform all other duties as assigned.

Benefits

• $1,500 Sign On Bonus
• Comprehensive retirement savings plan with employer-matched 401(k).
• 3 weeks paid time off
• 10 paid holidays per year
• Medical, Dental & Vision Insurance (employee & family options)
• Employer-provided long-term disability and basic life insurance
• Wellness programs
• Opportunity to join a continuously growing, inclusive organization
• Join a company culture that is welcoming, inclusive, and committed to supporting technician growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED