Waterloo IA, Parts Specialist

P & K MIDWEST INC•Waterloo, IA

14d•Onsite

About The Position

Waterloo IA, Parts Specialist Job Purpose: Performs duties related to in-store customer service. Responsible for all aspects of parts inventory including stocking, receiving, sale, and cycle counts. Essential Duties: Communicates with customer to determine needs regarding parts. Research and identify the parts needed by customers through utilization of the computer inventory system. Process the sale of parts. Performs daily opening/closing procedures regarding cash payments. Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations. Supplies Service Technicians with parts as required. Transfers parts between locations utilizing the computer system. Responsible for opening/closing the store. Answers the phone and helps customers calling into the store. Performs cycle counts upon direction from Parts Lead. Assists with preparing and maintaining merchandise displays. Performs routine housekeeping tasks for the showroom as well as the warehouse. Maintains condition of tools and equipment for the department including pallet jacks, hose machine, etc. Promotes a safe working environment and completes safety training as required. Improves product knowledge and supports parts sales through completion of training courses. Safety Sensitive Position Parts Specialist Pay & Benefits: Competitive Pay Comprehensive Benefits Package (including health, dental, vision, & life) Company Matched 401(k) Retirement PTO & Holiday Pay (starts on day one)

Requirements

At least 1 year experience in parts department operations preferred.
Ability to use standard desktop load applications such as Microsoft Office and internet functions.
Ability to work extended hours and weekends.
Excellent customer service skills.
High School Diploma or equivalent.
Must be able to lift and/or transfer a maximum of 100 lbs. with frequent lifting and/or carrying of various items weighing up to 50 lbs.
Must be able to twist, turn, reach, push, pull, lift and bend.
Must have good eye, hand and foot coordination for operating equipment.
Must have good eye sight (20/20 or corrected to such).
Must have good hearing - well enough for safety purposes.

Responsibilities

Communicates with customer to determine needs regarding parts.
Research and identify the parts needed by customers through utilization of the computer inventory system.
Process the sale of parts.
Performs daily opening/closing procedures regarding cash payments.
Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
Supplies Service Technicians with parts as required.
Transfers parts between locations utilizing the computer system.
Responsible for opening/closing the store.
Answers the phone and helps customers calling into the store.
Performs cycle counts upon direction from Parts Lead.
Assists with preparing and maintaining merchandise displays.
Performs routine housekeeping tasks for the showroom as well as the warehouse.
Maintains condition of tools and equipment for the department including pallet jacks, hose machine, etc.
Promotes a safe working environment and completes safety training as required.
Improves product knowledge and supports parts sales through completion of training courses.