Parts Specialist
Chadwick-BaRoss•West Warwick, RI
About The Position
The Parts Specialist performs a combination of duties to obtain parts and supplies for heavy- duty equipment customers as well as in house technicians. Services customers solicit additional sales and charge out inventory.
Requirements
- Has good communication skills to interact with employees and customers.
- Has knowledge of techniques of receiving, storing, and issuing parts and supplies.
- Has a high school diploma or equivalent.
- Has intermediate knowledge if MS Office Suite, smart phone, and tablets.
Nice To Haves
- Prior experience in heavy equipment is preferred.
Responsibilities
- Provide customer, factory and vendor support
- Process parts orders for phone, counter and service sales
- Service customers by identifying needed parts, using parts catalogs, CD -ROM and computer systems.
- Locate and obtain parts if customer's needs are not in stock.
- Obtain credit releases in accordance with Company Policy
- Resolve customer invoicing problems
- Assist with yearly physical inventory
- Perform all other duties as assigned.
Benefits
- $1,500 Sign On Bonus
- Comprehensive retirement savings plan with employer-matched 401(k).
- 3 weeks paid time off
- 10 paid holidays per year
- Medical, Dental & Vision Insurance (employee & family options)
- Employer-provided long-term disability and basic life insurance
- Wellness programs
- Opportunity to join a continuously growing, inclusive organization
- Join a company culture that is welcoming, inclusive, and committed to supporting technician growth and development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
