Parts Specialist

Atlantic Emergency Solutions-Atlantic Heavy Duty•Caernarvon Township, PA

3d•Onsite

About The Position

At Atlantic Emergency Solutions, our Parts Specialists play a critical role in keeping our Service Centers running smoothly. You support the technicians who keep fire trucks and ambulances ready for the communities they serve. You get stable hours, a Monday through Friday schedule, and the opportunity to work in a clean, organized environment where your attention to detail truly matters. We are committed to providing consistent hours and a predictable schedule so you can plan your life outside of work. We run clean, compliant, and efficient shops and take pride in employee satisfaction.

Requirements

Experience in an administrative, service, or parts role, preferably in a dealership or heavy duty environment
Strong organizational and multitasking skills
Experience with CDK or similar service management systems preferred
Proficiency with Microsoft Office and reporting systems
Valid driver’s license with an acceptable driving record
Ability to pass pre-employment screening

Nice To Haves

Experience with CDK or similar service management systems preferred

Responsibilities

Oversee administrative functions including answering phones, greeting customers, distributing mail, ordering office supplies, and processing credit card payments
Update and complete required reports including Salesforce, CDL tracking, company credit card reconciliation, and reimbursement submissions
Process payroll for the assigned location by correcting errors associated with CDK technician time reports
Create repair orders with appropriate task lines of repair
Create parts quotes and estimates for needed repairs
Identify and research requested parts and create purchase orders to obtain required components
Receive stock, pick, ship, and return items while overseeing the Service Center’s overall inventory
Process all parts invoices and credits within CDK and forward pre-invoiced items weekly to Accounting for payment
Perform cycle counts of inventory in accordance with company policies and procedures
Pre-invoice internal and external customer work orders within CDK to ensure accuracy
Maintain a clean, organized, secure, and safe parts room