Parts Specialist

Sanco Thermo KingNew Brighton, MN

About The Position

The Parts Specialist supports the parts counter both for internal customers (Service Technicians) and external customers.

Requirements

  • Requires a high school diploma or general education diploma (GED)
  • Valid driver’s license
  • Excellent communication skills
  • Excellent phone skills
  • The ability to multi-task

Nice To Haves

  • Previous parts or automotive industry experience preferred
  • One to two years of counter experience preferred
  • Forklift experience a plus

Responsibilities

  • Greets customers and takes orders in person and over the phone
  • Determines replacement part required, according to inspection of old part, customer request, or customer description of malfunction
  • Completes sales by entering purchased items into the sales/inventory system, obtaining payment, adding purchases to credit account, and issuing sales receipts
  • Utilizes both catalog and on-line resources to secure necessary parts to meet customer needs
  • Maintains parts inventory by verifying supplies and placing orders when order-points are reached
  • Stocks items by unpacking and placing items into bins and on shelves
  • Executes freight claims for damaged goods
  • Receives returned items by inspecting them and then returning payments
  • Assists with shipping and receiving, when needed

Benefits

  • Competitive Compensation
  • Health, Dental, and Vision Insurance
  • HSA with Company Matching
  • Pension
  • Company-Paid Life and Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Holiday Pay and PTO
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