Parts Specialist- Service Parts Counter Trainee

Aliquippa•Aliquippa, PA

1d•$14 - $16•Onsite

About The Position

Hill International Trucks, the Tri-State area’s largest medium- and heavy-duty truck and trailer dealership, is currently looking for a part-time Back Parts Counter Trainee in our Aliquippa, PA. location. Back Parts Trainee Job Description: To coordinate parts for vehicle service and repair. You will work closely with our service team to provide excellent customer service to our patrons. You will ensure that parts are delivered to the service bays when parts are ordered by our service technicians and pick up return parts and cores at the bays and return them to inventory or to our warranty holding area. You will assist in oversight of the inventory, unpack materials, and document each shipment to ensure inventory numbers are current.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Prior experience in an automotive, heavy-duty truck or tractor parts sale's role.
Valid driver's license with no accidents or traffic violations in the last 5 years
Ability to pass drug screening
Ability to understand and follow oral and written instruction.

Responsibilities

Coordinate with the service team to ensure parts are available or ordered and delivered to service bays promptly when needed
Receive, unpack, and store parts
Track inventory and input items into the company log to ensure accurate inventory counts
Assist delivery drivers with loading for daily customer deliveries
Reviews Service Department estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
Pulls and fills orders from stock.
Notifies the parts manager of out-of-stock parts or shop materials that need immediate attention.
Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
Notifies the service advisor when special ordered parts have been received.
Notifies the Service Department when all parts have arrived and when they will be delivered.
Pulls orders for delivery to the Service Department, making sure all parts are tagged with customer names and job numbers.
Follows up on back-ordered parts.
Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
Replenishes assigned inventory daily.
Makes sure all internal requests for parts are billed on service repair order.
Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
Keeps orderly records of all repair orders, invoices, insurance estimates, and special-order parts.
Sets up orders for daily shipment, delivery, or pick-up.
Keeps front and rear counter areas clean and uncluttered.
Cleans computer terminals and printers daily.
Participates in all training programs that are made available.
Keeps current on new products and product updates.
Maintains professional appearance.
May be asked to deliver parts to customers as needed