Parts Solutions Manager

Eaton Corporation • Lathrup Village, MI

5d • Remote

About The Position

Eaton’s IS VEH VGNA division is currently seeking a Parts Solutions Manager . This is a remote work opportunity that can be based from a home office within the United States. Preference will be given to candidates residing within central US region such as Oklahoma City and/or Dallas to support territory.

The Parts Solution Manager is responsible for strategy development, execution, and management of assigned territories to achieve Vehicle Group North America Aftermarket business objectives. More specifically, the Parts Solutions Manager’s (PSM) role is structured within the Aftermarket organization to grow Aftermarket commercial truck part sales. Responsible for establishing and maintaining excellent relationships with key customers in the assigned territory including fleets, independent distributors, rebuilders, dealers, body builders, mobile hydraulic OEM’S and independent service garages.

Eaton announced, on January 26, 2026, the intent to separate its Mobility Group (including both the Vehicle and eMobility segments) into an independent, publicly traded company. We expect to complete the separation by the end of the first quarter of 2027. The compensation and benefits that will initially be offered for this position are based on Eaton's plans, programs and practices. If you are offered and accept this position and are actively employed by the Mobility Group when the spinoff closes, the new company will provide further details to employees concerning compensation and benefits at that time.

Requirements

• Minimum of a Bachelor's Degree from an accredited institution
• Minimum two (2) years working for commercial manufacturing, automotive distribution AND/ OR in a vehicle/heavy equipment customer support position.
• Must be legally authorized to work in United States without company sponsorship now and in the future
• Working extended hours will be required as needed basis to include weekends for customer functions
• Communication skills – verbal, written, interpersonal and presentation skills
• Computer skills - Word, Excel, PowerPoint, Outlook
• Ability to influence others both internally and externally
• Time management skills; must respond with sense of urgency to customer requirements
• Aptitude to develop working knowledge of assigned product portfolio – Clutch, Transmission, Mobile Power as part of a major commercial vehicle “system.”
• Ability to manage customers in multiple channel segments (dealer, fleet, transmission rebuilders, and warehouse distributors) in each territory
• Ability to lift up-to 75 pounds, and maneuver around a class 6,7, or 8 truck
• Ability to travel up to 75%

Nice To Haves

• Knowledge of Eaton Fuller products or comparable product experience with a focus on service, application and support.
• Specialized knowledge of business processes within the trucking industry
• Proficient with “Value Selling”
• Experience negotiating, delivering training, and developing business plans

Responsibilities

• Develop and implement business plans to support territory, region, and division objectives.
• Establish the following internal reports on customer activities:
• Reports for the following sales activities wins & losses, target product metrics, sales probabilities, barriers to sales efforts, accounts at risk, etc.
• Utilize customer contact report (CCRs) to communicate the following: desired product enhancements, current product performance issues, competitive activity, market trends, etc.
• Assess customer requirements and identify unique needs at targeted accounts.
• Develop, implement, manage territory product support strategies for new and existing aftermarket products. Maintain customer and expanded channel customer (such as IAM) relationships and ensure our customers will want to do more business with Eaton Vehicle Group.
• Collaborate across all business organizations including technical services, call center, material planning, pricing, finance, and others to facilitate customer issue resolution.
• Evaluate and recommend incentive requirements, utilizing market intelligence, and administer incentive processes to ensure that we provide the best value to our customers
• Manage the market introduction of new products to ensure products are adopted quickly to achieve sales objectives.
• Gather business intelligence from customers and provide voice of the customer (VOC) back to the organization.
• Conduct Customer Relationship Reviews (CRRs) to facilitate continuous improvement of Aftermarket products and support the Eaton Business System (EBS) process.
• Provide product, service, and warranty training to customers.
• Promote Eaton content in the Independent Aftermarket (IAM), OEM Dealer Channel, regional fleets, and Industry events.

Benefits

• Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work.
• Eaton Benefits Overview.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager