SUMMARY Ship and receive goods. ESSENTIAL DUTIES include the following. Other duties may be assigned. Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed. Check quantity and condition of goods received against invoices and purchase orders. Check number and unit cost as well as total billing for charges against proper records. Specifies parts accurately. Takes inventory, maintain records of goods received and keeps perpetual inventory controls. Maintain clean and professional appearance of counter, work area, and stockroom. Interact with the Service Team to coordinate parts for vehicle repair and service. Process core returns, parts warranties and parts return as necessary. Answer telephone and greet customers in a friendly and professional manner in accordance with Incoming Telephone Call (ITC) standards. Communicate effectively with customers and vendors via phone, in-person or email. Assist customers by answering questions, introducing to an estimator or other assistance as requested in a quick, friendly and professional manner in accordance with Initial Customer Contact (ICC) process. Maintains profession appearance.
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees