CASHIER

Terrebonne Ford • Southdown, LA

13h • Onsite

About The Position

We’re looking for an organized, customer-focused Parts & Service Cashier to be the financial point of contact for our Parts and Service departments. You’ll be the friendly face customers see when they pick up parts or pay for their service, and the reliable teammate who keeps our transactions accurate and our paperwork clean. If you like fast-paced days, working with cars, and making customers feel taken care of, let’s talk.

Requirements

• High school diploma or GED
• 2+ years cashiering, banking, or retail payment processing experience
• Basic math skills and strong attention to detail for cash handling
• Professional communication skills and customer service mindset
• Ability to multitask in a fast-paced environment with frequent interruptions
• Basic computer skills; comfortable learning new software quickly

Nice To Haves

• Experience with a dealership DMS: CDK, Reynolds & Reynolds, DealerTrack, Tekion
• Knowledge of automotive parts terminology and repair order flow is a plus
• Familiarity with manufacturer warranty policies and procedures is a plus

Responsibilities

• Greet customers professionally and promptly at the cashier counter
• Answer phone calls and direct inquiries regarding parts orders, repair orders, and payments
• Handle customer concerns regarding billing with patience and escalate to management when needed
• Process customer payments for parts and service: cash, check, credit/debit cards, fleet accounts, and warranty accounts
• Open and close cash drawers, balance daily receipts, and prepare bank deposits accurately
• Issue refunds, credits, and adjustments per dealership policy with proper documentation
• Maintain petty cash and change fund accountability
• Close repair orders in the DMS (CDK)
• File and maintain hard copies/digital records of ROs, invoices, and warranty documents
• Verify tax exemptions, fleet discounts, and manufacturer pricing are applied correctly
• Reconcile daily cashier report and report discrepancies to the office manager immediately
• Assist Parts department with will-call parts pickups and customer notifications
• Assist Service Advisors with collecting payment before vehicle release
• Keep cashier area, customer waiting area, and counters clean and organized

Benefits

• Competitive hourly pay based on experience
• Health insurance
• 401(k) with company match after 1 year
• Paid time off and paid holidays
• Employee vehicle purchase/parts/service discounts
• Training on manufacturer systems and advancement paths into Service Advising, Parts, or Office Management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED