Parts Sales Representative - Front Counter
About The Position
Job Responsibilities for Parts Counter Sales Representative: Handle parts order requests via telephone, e-mail, or in-person Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external Advise customers on related parts Follow up on backordered parts, and contact customer with status Ensure that inventory control practices are followed Communicate with Parts Manager on inventory issues Communicate with Service Department regarding parts availability and pricing Provide solutions for the needs of our customers Assist with other projects as needed Required Skills for Parts Counter Sales Representative: High school diploma or GED Two (2) years of heavy truck/auto parts or shop experience Mechanical aptitude, desired Customer service skills Good written and verbal communication skills
Requirements
- High school diploma or GED
- Two (2) years of heavy truck/auto parts or shop experience
- Mechanical aptitude, desired
- Customer service skills
- Good written and verbal communication skills
Nice To Haves
- Mechanical aptitude, desired
Responsibilities
- Handle parts order requests via telephone, e-mail, or in-person
- Utilize manufacturer and vendor catalogs to locate parts for customers, internal and external
- Advise customers on related parts
- Follow up on backordered parts, and contact customer with status
- Ensure that inventory control practices are followed
- Communicate with Parts Manager on inventory issues
- Communicate with Service Department regarding parts availability and pricing
- Provide solutions for the needs of our customers
- Assist with other projects as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
