Parts Sales Representative - Front Counter
About The Position
The Parts Sales Representative - Front Counter sells commercial vehicle and equipment parts to external customers via the counter or over the phone. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Requirements
- High school diploma or general education degree (GED).
- Six months' experience in over the counter sales, preferably in a dealership or service setting environment.
- Familiarity with accounting and inventory tracking software.
Responsibilities
- Sell parts to external and account customers, over the counter, through the shop, or on the phone.
- Ensure all parts movements are performed in SAP in a timely manner.
- Keep repair orders updated in Service Link.
- Initiate all retail orders possible in Parts link.
- Ensure that all sales are properly documented per Rush policies to include but not limited to signatures, information on checks and credit card slips.
- Issue credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
- Responsible for core returns - per procedure.
- Complete all customer and vendor returns-per procedure.
- Keep orderly records of all repair orders, invoices, insurance estimates, and special order parts.
- Set up orders for daily shipment, delivery, or pick-up.
- Solicit assigned accounts by phone.
- Participate in Dealership CSI and marketing.
Benefits
- We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security.
- Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development.
- All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
